Please peruse the following resources:
- Drafting – and perhaps sending – a private letter to a person who has harassed or offended you: http://web.mit.edu/ombud/self-help/drafting-letter.pdf
- Keeping notes – writing a diary: http://web.mit.edu/ombud/self-help/writing_diary.pdf
- Elements of an Effective Apology: http://web.mit.edu/ombud/self-help/apology.pdf
- Coping in Difficult Circumstances – some ideas to consider: http://web.mit.edu/ombud/self-help/coping.pdf
- When People see Unacceptable Behaviour: http://web.mit.edu/ombud/self-help/unacceptable-behavior.pdf
- Peers Nip Misconduct in the Bud: http://www.nature.com/nature/journal/v466/n7305/full/466438a.html
- Responding to Research Wrongdoing – A User-Friendly Guide: http://www.ethicsresearch.com/freeresources/rrwresearchwrongdoing.html
- Concerns About Bullying at Work: http://web.mit.edu/ombud/self-help/concerns-bullying.pdf
- Micro-affirmations and Micro-inequities: http://web.mit.edu/ombud/publications/micro-affirm-ineq.pdf
- Notes on Options for Managers: http://ocw.mit.edu/courses/sloan-school-of-management/15-667-negotiation-and-conflict-management-spring-2001/lecture-notes/lec11_notes_on_options.pdf
- What an Organizational Ombudsman might want to know: http://web.mit.edu/ombud/publications/OFS.pdf